Resume

Dorian Valente CLTC
Chandler, AZ 85226 | 480.788.7573 | dorianvalente@gmail.com

Objective

As an agent my goal is to consult clients about retirement solutions to help protect their families and retirement savings while providing exceptional service. As a manager my goal is to help develop our team and leadership to support growth and stability.

Experience

Unit Sales Supervisor
2/2017-Present BankersLife & Casualty Co., Mesa AZ
Duties: Conducting interviews and career briefings to help grow our team. Developing managers and best practices. Training new agents on prospecting methods and the BankersLife sales process.

Unit Field Trainer
2/2016-2/2017 BankersLife & Casualty Co., Mesa AZ
Duties: Training new agents on prospecting methods and the BankersLife sales process.

Insurance Producer CLTC
11/2014-Present BankersLife & Casualty Co., Mesa AZ
Duties: Medicare, Travel Insurance, Retirement Care (Home Health Care, Short-Term & Long-Term Care), Critical Illness, Hospital Indemnity, Life Insurance (Whole, Term, Universal), Annuities (Fixed, Indexed).

Advertising Executive
11/2013-11/2014 Melaleuca, Gilbert AZ
Duties: Advertising and consulting on membership and incentive programs. Product and business education.

Owner/Operator
8/2006-11/2014 Bonsai Web Solutions, Gilbert AZ
Duties: Creating accurate project estimates for web development, marketing collateral, SEO, and other related projects. Compiling contracts, work orders and project estimate documents. Website consultation, design, development, and marketing strategies.

Customer Development & Billing Specialist
1/2011-8/2014 GoDaddy.com, Gilbert AZ
Duties: Helping new and existing customers grow their business by providing knowledge and guidance on beneficial products and services. Helping maximize profits and performance for any sized business. Providing customers with simplistic and efficient means to handle all of their billing related issues.

Inbound Reserve Supervisor
4/2010-1/2011 GoDaddy.com, Tempe, Scottsdale, Gilbert AZ
Duties: Prepare, motivate, monitor and manage sales & support teams to help achieve team and company goals. Run administrative reports to analyze their habits and trends in order to help improve their numbers. Coach representatives to better their overall metrics and help reach job expectations.

Inbound Sales & Support
3/2009-4/2010 GoDaddy.com, Tempe AZ
Duties: Providing technical support & customer service to clients with domain, hosting, email & other issues. Recommending & selling various products according to client needs.

Web Developer
8/2006-3/2009 Rhino Internet, Tempe AZ
Duties: Providing customer support for clients, creating bug entries, managing processes and applying necessary updates.
Building clean and valid HTML templates with CSS integration, visual and technical QA testing, browser compatibility testing all while meeting client requirements, deadlines and budgets.

Education

Collins College, Tempe AZ
Graduated July 2006
Bachelor of Arts, Game Design

Certifications

CLTC© – Certified Long-Term Care
https://www.ltc-cltc.com/
View Certificate
September 2016 – Present

Accident/Health and Life Insurance
Arizona Department of Insurance, License 1098092
December 2014 – March 2018

Accident/Health and Life Insurance
California Department of Insurance, License 0K50313
September 2015 – September 2017

Accident, Health and Life Insurance
Michigan Department of Insurance and Financial Services, License 0742050
Starting September 2015

Accident & Health or Sickness, Life
South Dakota Division of Insurance, License 40382437
February 2015 – March 2016

A downloadable version of complete resume is here or you can also find it on LinkedIn. My current employer resume is also available here. You can also see awards and achievements I’ve received here.